Update on renewals for individual and family plan members

Renewals for all individual and family plan members will be sent on October 1. There are some differences in the process we will follow this year, so we want you to be sure that you are aware of what we are sending and when.

Providence will allow members on 2012/2013 grandmothered plans to keep their plans through 12/31/15 with these options:

  • Keep the current grandmothered plan through 12/31/15
  • Renew on an ACA-compliant 2015 plan through 12/31/15
    • Renewal notices will be sent 10/1/14

Providence will send discontinuance/renewal packages to all members on 2014 plans

  • Discontinuance/renewal packages will be sent 10/1 to members
    • Different versions will be sent to members based on how they purchased coverage – either through Cover Oregon, or through a producer or Providence

    Producers will receive a copy of the renewal letters for their clients at least three days prior to the renewal mailing.

    Questions? Please contact your account executive directly or our sales team line at 503-574-6300 (select 4) or toll free at 1-877-245-4077 (select 4).