Providence Express Care Virtual - Health care online: No appointment needed

When members need to see a doctor for the typical things – colds/flus, ear infections, rashes, etc. – the last thing they want to do is schedule, wait for and drive to an appointment – let alone take time away from work and wait some more at the doctor's office or hospital.

Providence Express Care Virtual lets members have live, secure video visits with a Providence nurse practitioner or doctor using a computer, smartphone or tablet. They can get a diagnosis and treatment recommendation, along with a prescription (if needed), for many common conditions, including:

  • Sinus, ear and eye infections
  • Cough, cold and flu
  • Rash and joint issues
  • Allergies
  • Ear pain

With Express Care Virtual, there is virtually no waiting and no appointment necessary. Members can see a doctor based on their schedule, without having to drive anywhere. It’s available Monday to Friday 8 a.m. to 8 p.m. and Saturday to Sunday 9 a.m. to 5 p.m. Pacific time.

When seeking treatment for common conditions, Express Care Virtual is a very cost-effective option. For specific Express Care Virtual benefit information, see the plan’s benefit summary.

Express Care Virtual services are available to members when they are located in Oregon and Washington. 

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