We’ll help transition your care

Moving from one health plan to another shouldn’t give you heartburn. With a Providence Health Plan New Member Navigator, we’ll help you put the pieces of your care in place before your membership begins. Our navigator team will get you on your way, worry-free.

Find a new provider

Need help selecting a physician? Our online provider directory is a great place to start. It’s easy to use, and we can help you determine whether the provider you’d like to see is in or out of our network. With our online directory, you also can pinpoint your nearest urgent care facility, which can save you time when you need immediate care. If you prefer to speak with a customer service for help, we’re here for you. Call 800-423-9470.

Transition your care

To ensure seamless care, we’ll help you complete the necessary paperwork, including a Transfer of Medical Records form or Transition of Care form (PDF). If you currently are undergoing treatment for a chronic condition or disease, we can help you:

  • Find a specialist
  • Transfer your prescription medication
  • Connect with our registered nurse care managers for ongoing support
  • Get the necessary authorizations for care
  • Schedule medical procedures
  • Obtain medical equipment necessary to your care