Express Care Virtual at a glance

What is Express Care Virtual?

Providence Express Care Virtual offers secure, on-demand virtual visits with a board-certified Providence provider. Connect using an internet connection and a computer, smartphone or laptop. Or, visit one of our worksite locations.

Who's eligible for this service?

Providence Express Care Virtual is available at no cost to PEBB members and dependents enrolled in either the Providence Choice or PEBB Statewide plan. PEBB members enrolled in another medical plan can access a virtual visit for $49.

Who provides the care?

Board-certified Providence doctors or nurse practitioners diagnose, treat and write prescriptions.

What conditions are treated?

We treat minor medical conditions, such as a cold, flu, allergies, low-back pain and much more.

When can I use Providence Express Care Virtual?

Monday through Friday, 8 a.m. to 8 p.m. (Pacific time)
Saturday and Sunday, 9 a.m. to 5 p.m. (Pacific time)

Where can I access care from the Providence Express Care Kiosk locations?

You can access kiosks from four worksite locations in Oregon:

  • The Labor and Industries Building in Salem
  • The Eastern Oregon Correctional Institution in Pendleton
  • The Two Rivers Correctional Institution in Umatilla
  • The Snake Rivers Correctional Institution in Ontario

Learn more about scheduling a visit at one of our worksite locations.

Can I get a prescription?

Yes. Providers can order prescriptions and lab services, if needed. Costs for additional services, such as lab work or medication, vary depending on benefits.

Questions? Take a look at our frequently asked questions or contact Providence Express Care Virtual at 855-229-6460.