In addition to accessing Providence Express Care Virtual from your smartphone, laptop or computer, PEBB members and their dependents* also may speak with a trusted Providence provider using secure two-way video at the following worksite locations in Oregon:
- The Eastern Oregon Correctional Institution in Pendleton
- Two Rivers Correctional Institution in Umatilla
- The Snake Rivers Correctional Institution in Ontario
Providence Express Care Kiosk worksite locations are available Monday through Friday from 8 a.m. to 8 p.m. and Saturday and Sunday from 9 a.m. to 5 p.m.
Schedule a same-day appointment by calling 855-229-6460.
When it's time for your appointment, enter the room. If the room is occupied, pick up the phone in the hallway and call the kiosk support representative. Once inside, your provider will appear on the screen and your visit will begin.
*Coverage for Providence Express Care varies. PEBB members enrolled in PEBB Statewide or Providence Choice can access Providence Express Care Virtual and worksite-based Providence Express Care kiosks at no cost. All PEBB members can access Providence Express Care kiosk services at no cost when care is received at one of the four worksite locations. The service is not available to state employees who opted out of or declined PEBB medical coverage, retired state employees, or COBRA-covered state employees.
For questions about eligibility, please call Providence Express Care Virtual at 855-229-6460.