Providence Health Plan is required to request Social Security numbers; PEBB asks for your support

Some PEBB members have shared concerns that Providence Health Plan is asking for identifying information, which may include Social Security numbers. We understand your concern and ask for your support as we work to comply with regulatory mandates established by the federal Centers for Medicare and Medicaid (CMS).

CMS is requiring that all health plans and third party administrators report certain information to them on a quarterly basis. That means that Providence Health Plan – as your third party administrator – is required to provide this information. This is not unique to Providence Health Plan.

Your personal information is protected

Providence Health Plan will use the information you provide to comply with CMS requirements. It will not be on your member ID card or other materials.

Your response is requested

To respond, you have options: You may share your social security number in one of the three ways listed below.

  • Online: Enter the following User Name and Password:
    • User Name (case sensitive): Reg2011
    • Password (case sensitive): Prov57ssn
    • You will then be prompted to enter the Group ID and Member ID from your member identification card. You can register for yourself and any enrolled dependents.
  • Mail: Complete and mail the form to Providence Health Plan, P.O. Box 4327, Portland, OR 97208
  • Call: 800-878-4445 or 503-574-7500, Monday to Friday, 8 a.m. to 5 p.m.

Or, you may opt out of sharing your information by completing and submitting a waiver form (PDF). If you decide not to share your information, Providence Health Plan will contact you again next year to request your compliance to this mandate – either by providing your social security number then or opting out again.

On behalf of PEBB and Providence Health Plan, thank you for responding to this request. If you have any questions, please contact Providence Health Plan customer service at 800-878-4445 or 503-574-7500.

For more information, see answers to commonly asked questions (PDF) about Medicare Secondary Payer.