We provide personalized support in finding a care team that’s right for you.
New diagnoses can be scary and stressful; we can help. We’ll walk with you through this condition including finding in-network providers and facilities, understanding your diagnosis, symptom management, medications, treatment plans, and assist with finding possible financial assistance when needed.
We’ll shepherd your request through the prior authorization process to ensure your personalized health care needs are known to your care team.
We will assist you in connecting with your provider and pharmacy to find the lowest cost options as well as secure any available assistance from pharmaceutical companies or other financial resources.
We will make the calls for you to track down your provider’s order, authorization, and equipment to be sure you have what you need.
We can assist with coordination of care and securing resources in unexpected life events, whether new physical or cognitive limitations requiring assisted living or in home care, financial support, community support and resources.
We’ll help you transition your care to providers, facilities and pharmacies that are in your plan. If your treatment is active, we will help you gather the clinical information necessary to finish your treatment with your current provider under the Transition of Care process.