Providence Express Care Virtual: Care from the comfort of home

It was obvious Linnea needed to see a health care provider. Her high fever and severe cough were sure signs of an upper respiratory illness.

Unfortunately, Linnea couldn’t get in to see her provider right away. And even if she could have, she felt too sick to leave her home in Coos Bay and drive to a medical appointment.

"I needed to do something," Linnea said. "And my daughter said, 'Mom, try Express Care Virtual.'"

Express Care Virtual offered Linnea the on-demand, real-time health care that she needed.

Following the step-by-step instructions on the Express Care Virtual website, Linnea signed up, got connected with a provider on her smartphone and received care through a video consultation.

"When the nurse practitioner came onscreen, she introduced herself and asked some questions," Linnea says. "She said, 'Oh, you are really sick.' I said yes."

While Linnea felt crummy, she was thrilled with the convenience of Express Care Virtual and the easy access to care.

"It was great," she said. "I just sat here in my pajamas, talked with the nurse practitioner and my husband ran out and grabbed my medicine.  It was very, very easy. It was fast and efficient. And I didn't need an appointment."

Now that the Express Care Virtual app is on her phone, Linnea is ready if she needs on-demand care again.

"It would be really useful to have it set up in advance," she says. "I would call much sooner if I needed to use Express Care Virtual again."

Be ready when you need fast, convenient medical care. Create a free Express Care Virtual account.