The Health Insurance Portability and Accountability Act of 1996 (HIPAA)allows members the right to receive a notice that describes how individual health information may be used and/or disclosed and how to acquire access to this information. Under HIPAA, any electronic, written or oral health information that can identify a specific member is considered protected health information (PHI).
Providence Health Plans is dedicated to protecting your PHI. All Providence caregivers are trained regarding the private and confidential nature of your health information. We respect the privacy of our members and take great care to determine when it is legally appropriate to share your PHI. Providence Health Plans makes every effort to release only the minimal amount of information necessary. Also, wherever feasible, identifiable information is removed from any information shared within and outside of Providence Health Plans.
If you have questions or concerns about your HIPAA Privacy Rights, you may call us at 503-574-7770 or email us at: PHPprivacyprogram@Providence.org.
If you are calling for any other reason, please refer to the phone number on your ID card to call Customer Service.
Office for Civil Rights - HIPAA