Providence Health Plan Customer Service

P.O. Box 4327
Portland, OR 97208-4327

Local: 503-574-7500 TTY: 711

Toll free: 800-878-4445 TTY: 711

Hours of operation: Monday through Friday, 8 a.m. to 5 p.m. (Pacific Time)

Log into or register for your myProvidence account for assistance with:

Benefits, claims, eligibility, premiums, finding a doctor in your plan, and other inquiries.

Log in to contact Customer Service

Providence Health Plan Individual & Family Sales

Local: 503-574-6505 TTY: 711

Toll free: 877-846-8525 TTY: 711

Hours of operation: Monday through Friday, 8 a.m. to 5 p.m. (Pacific Time)

Send a message to Sales for:

Questions about choosing or enrolling in a new Individual & Family plan.

Contact Sales

Providence Medicare Advantage Plans 

P.O. Box 4327
Portland, OR 97208-4327

Customer Service

Local: 503-574-8000 TTY: 711

Toll free: 1-800-603-2340 TTY: 711

Hours of operation: 8 a.m. to 8 p.m. (Pacific time), seven days a week

Sales

Local: 503-574-8416 TTY: 711

Toll free: 888-226-7338 TTY: 711

Hours of operation: 8 a.m. to 5 p.m. (Pacific Time), Monday through Friday

Contact Sales 

Providence Medicare Supplement

Sales

Local: 503-574-5197 

Toll free: 866-365-4324

Hours of operation: 8 a.m. to 5 p.m. (Pacific time), Monday through Friday

Current members contact Customer Service

Local: 971-345-4013 TTY: 711

Toll free: 888-231-9287 TTY: 711

Hours of operation: 8 a.m. to 5 p.m. (Pacific time), Monday through Friday

If you would like more information about the health plan options that are available to you and your employees, please call your insurance agent or contact:

Providence Health Plan sales team 

Mailing address:

Providence Health Plan
P.O. Box 4327
Portland, Oregon 97208-4327

Providence Health Plan
1500 Valley River Drive, Ste. 200
Eugene, OR 97401

Contact

Local: 503-574-5067 

Toll free: 1-833-395-2043 

Contacts:

Local: 503-216-6463

Toll free: 877-569-7768

Hours of operation:  Monday through Friday, 8 a.m. to 5 p.m. (Pacific Time)

For more information or assistance:

Login to your myProvidence account.

 Log in

Contact

Toll free: 833-395-2035

Customer support for:

Sending secure messages to your doctor

Go to MyChart

Contacts:

Local:503-215-4300

Toll free: 877-215-7833

TTY: 503-867-5309

Hours of operation: Monday through Friday, 8 a.m. to 8 p.m. (Pacific Time)  Saturday, 9 a.m. to 1 p.m. (Pacific Time)

Payor, referral and claims information:

Local: 503-574-7600

Toll free: 800-793-9338

Fax:

Local: 503-574-8610

Toll free: 888-233-4103

General questions, immediate check for member eligibility and benefits:

Providence Health Plan Customer Service

Local: 503-574-7500 TTY: 711

Toll free: 800-878-4445 TTY: 711

Hours of operation:Monday through Friday, 8 a.m. to 5 p.m. (Pacific Time)

Technical support for functionality, such as error messages or loss of access:

Technical Support

Email: PHPHelpdesk@providence.org

Phone: 503-574-7316

Hours of operation: Monday through Friday, 7 a.m. to 5 p.m. (Pacific Time)

Questions regarding setup and training, or to provide feedback regarding usability: 

Contact your provider relations representative