Contact Us

  • Name
  • Department
  • Phone
  • Email
  • Providence Health Plan
  • Customer Service
  • 800-878-4445
  • 503-574-7500

Customer Support for:

Benefits, claims, eligibility, premiums. Finding a doctor in your plan.

  • Location
  • Providence Health Plan
  • P.O. Box 4327
  • Portland, OR 97208-4327

  • Local: 503-574-7500
  • Toll Free: 800-878-4445
  • TTY: 711
  • Hours of Operation:
  • Monday through Friday
  • 8 a.m. - 5 p.m.


  • Providence Resource
  • Line
  • Customer Service
  • 800-562-8964
  • 503-574-6595

Customer Support for:

Assistance & information for selecting a doctor, health services registration for childbirth & health classes

  • Location
  • Providence Health Plan
  • P.O. Box 4327
  • Portland, OR 97208-4327

  • Local: 503-574-6595
  • Toll Free: 800-562-8964
  • TTY: 800-735-2900
  • Hours of Operation:
  • Monday through Thursday
  • 8 a.m. - 6:30 p.m.
  • Friday 
  • 8 a.m. - 5:30 p.m.


  • Providence Hospitals
  • & Clinics
  • Billing Customer
  • Service
  • 877-215-7833
  • 503-215-4300
  • Location
  • Providence Health Plan
  • P.O. Box 4327
  • Portland, OR 97208-4327

  • Local: 503-215-4300
  • Toll Free: 877-215-7833
  • TTY: 503-867-5309
  • Hours of Operation:
  • Monday through Friday
  • 8 a.m. - 8 p.m.
  • Saturday
  • 9 a.m. - 1 p.m.


  • myProvidence | MyChart
  • Customer Service
  • 877-569-7768
  • 503-216-6463

Customer Support for:

Sending secure messages to your doctor, managing your online Providence Health Plan member account