Contact us

Choose one of the following customer service options to view contact information and hours of operation and to get assistance by email.

Providence Health Plan: 503-574-7500

Providence Health Plan
P.O. Box 4327
Portland, OR 97208-4327

Local: 503-574-7500
Toll free: 800-878-4445
TTY: 711

Hours of operation:
Monday through Friday
8 a.m. to 5 p.m. Pacific time

Customer support for:
Benefits, claims, eligibility, premiums.
Finding a doctor in your plan.

Send a message ›

myProvidence: 503-216-6463

Local: 503-216-6463
Toll free: 877-569-7768

Hours of operation:
Monday to Saturday, 7 a.m. to 8 p.m.
Sunday, 8 a.m. to 8 p.m.
(Pacific Time)

Customer support for:
Managing your online Providence Health Plan member account

Send a message ›

MyChart: 833-395-2035

Toll-free: 833-395-2035

Customer support for:
Sending secure messages to your doctor.

Go to MyChart ›

Providence Hospitals & Clinics: 503-215-4300

Local: 503-215-4300
Toll free: 877-215-7833
TTY: 503-867-5309

Hours of operation:
Monday to Friday, 8 a.m. to 8 p.m.
Saturday, 9 a.m. to 1 p.m.

Send a message ›

Providence Preferred: 503-574-7600

Payor, referral and claims information: