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Choose one of the following customer service options to view contact information and hours of operation and to get assistance by email.


Providence Health Plan: 503-574-7500

Providence Health Plan
P.O. Box 4327
Portland, OR 97208-4327

Local: 503-574-7500
Toll free: 800-878-4445
TTY: 711

Hours of operation:
Monday through Friday
8 a.m. to 5 p.m. Pacific time

Customer support for:
Benefits, claims, eligibility, premiums.
Finding a doctor in your plan.

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myProvidence | MyChart: 503-216-6463

Local: 503-216-6463
Toll free: 877-569-7768

Hours of operation:
Monday to Friday
24 hours a day, 7 days a week

Customer support for:
Sending secure messages to your doctor (MyChart).
Managing your online Providence Health Plan member account (myProvidence).

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Providence Resource Line: 503-574-6595

Local: 503-574-6595
Toll free: 800-562-8964
TTY: 800-735-2900

Hours of operation:
Monday to Thursday, 8 a.m. to 6:30 p.m.
Friday, 8 a.m. to 5:30 p.m.

Assistance and information for:
Selecting a doctor.
Health services.
Registration for childbirth & health classes.

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Providence Hospitals & Clinics: 503-215-4300

Local: 503-215-4300
Toll free: 877-215-7833
TTY: 503-867-5309

Hours of operation:
Monday to Friday, 8 a.m. to 8 p.m.
Saturday, 9 a.m. to 1 p.m.

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